Salehoo Customer Service

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Selling products has become more competitive in recent times. With the advent of e-commerce, searching for the most profitable products – and the right manufacturers who supply these products – has become more difficult with millions of options to pick from. Most of the time, some searches may turn out fruitless, and others end up as frauds, and this is something that no one should take lightly.

Thankfully, there’s one system that can make the entire process simple for you. Through the years, SaleHoo has made its name to be one of the biggest eCommerce platforms that specialize in wholesale and dropshipping. In the following review we’ll be taking the time to look closely at how it functions and how much it will cost, and the various features of the product directory service. We’ll also let you know at the end of the day if SaleHoo is a good fit for your business!

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For those of you who prefer a more visual experience, here is a video review from Zinho Explain’s YouTube channel. To get a comprehensive overview of SaleHoo, you may still want to check out our article below.

SaleHoo An Overview Salehoo Customer Service

In Christchurch, New Zealand in 2005, SaleHoo has become among the most respected distributors of drop-shipping as well as wholesale. It has a database of more than 8,000 suppliers across the globe, offering more than a million brands and products that are available for purchase. What makes SaleHoo its advantage over rival directory platforms is that it’s been among the first to provide international wholesale contacts for retailers to gain access to new products from any time. SaleHoo is proud to boast more than 137,000 members who are paying and all benefit from the advantages the platform has to offer.

SaleHoo was created in frustration over not being able to find a wholesale supplier to serve the then revolutionary business model. The creators of the company have planned it as an online database that is similar to Google that allows sellers to look for the product they wish to market to their clients. Furthermore, retailers get to communicate with their chosen suppliers over the top-selling items being provided, and can even establish solid business relationships with them. There’s no need to worry about testing out manufacturers one-by-one because all you need to do is search and link up with the supplier who has the products you require.

Wholesale vs. Dropshipping: What’s the difference?

Wholesale

Wholesale is a supply chain management method which involves purchasing items from the supplier’s or manufacturer’s inventory at a reduced price. Wholesale is a way of reducing the initial selling price because the items are bought in large quantities, it makes sense that the cost of purchase should be reduced.

To make it simple Wholesale methods require at minimum three steps:

  1. The inventory is bought from the supplier or manufacturer who makes them.
  2. It is placed in the warehouse of the supplier.
  3. When it’s time for selling the merchandise, the items are taken from the inventory and purchased by the customers.

Due to the increasing globalization and ever-changing industrialization of selling products wholesale has slowly become outdated in favor of new methods that meet today’s supply, marketing, and business standards. One of the new methods which is currently in the forefront is dropshipping. Salehoo Customer Service

Dropshipping

Dropshipping is a cutting-edge order fulfillment technique that lets retailers sell items without needing to fill up their stock. It has become more commonly employed in the world of online shopping. This also means less risk, a major improvement over traditional supply chain processes which often suffer from difficult processing. Dropshipping gives sellers the freedom and flexibility to run their business anywhere around the globe – all without the hassle wholesale typically comes with.

Many of the most popular e-commerce platforms make use of drop shipping services, like Sellfy or Redbubble. These platforms will send details regarding customers’ orders to the seller with regards to the product and shipping details. Once the seller receive the order, forwards the data with the help of the platform’s service to the manufacturer or supplier, which then takes the responsibility for making the goods in accordance with the specifications.

How SaleHoo works

SaleHoo is making searching for suppliers much easier for retailers. Manufacturers or suppliers register their contact information as well as some crucial information about their business including the kind of products they offer and the minimum number of orders they are willing to take, as well as the time it takes to deliver their products to the platform’s database. Sellers, on the other hand can search for items they would like to sell. SaleHoo will then direct them to a list of manufacturers that specialize in these items.

Salehoo Customer Service

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It’s much easier to look for the suppliers of your products on SaleHoo as opposed to other search engines like Google. With SaleHoo suppliers, they are permitted to share all vital information, from contact numbers to the items they produce to allow anyone to see and reach out. With Google the sellers may be fortunate to have tracked down the supplier, but they’d have to look deeper for all their basic info. If you examine the SaleHoo process and you’ll see that not only is the method inconvenient, but also time-consuming.

With SaleHoo you can explore the newest products, most popular items and how much they would usually sell on the most popular e-commerce sites. You can also examine them against manufacturers or suppliers who created or provided them, to guarantee great deals, and if you’ve already made your decision you can sign to them at any time. Salehoo Customer Service

Pricing

The cost of membership starts at a affordable price of $67 and gives users access to all of the features and services offered by SaleHoo, such as their supply database and the member forums for a full year. If you want to extend the subscription, SaleHoo also offers a lifetime access pass, their recent and most well-liked option costing just $127. The price range gives SalesHoo an advantage over other similar directory platforms for suppliers. The thing that makes SalesHoo standout is the lower cost. Worldwide Brands, for example has twice as many items listed in its database at over 16 million. Membership rates, however, cost $299 – which is a major disadvantage for budget-conscious online seller.

Money-back Guarantee Policy

SaleHoo provides a full refund policy for those who may not be happy with the service. It’s valid for 60 days after the purchase with no questions asked. If you’d like to get all your money back, you may submit any concerns you have regarding to SaleHoo’s e-mail address at support@salehoo.com within those 60 days. Include a transaction receipt number as well – SaleHoo will not take messages that don’t include the receipt to prove the purchase.

Key Features: The Products

What can a simple rate of $67 buy you? Here are five key products you can anticipate from SaleHoo!

Dropshipping Suppliers

SaleHoo offers users over 1,000 dropshipping companies to select from. Each of them has been thoroughly reviewed and approved to ensure added legitimacy. There are instances where some sellers couldn’t trust SaleHoo so much that they chose to contact the supplier only to discover the supplier was a scam in the beginning, and then lose funds in the process.

The interface on the platform lets you check out the dropshipping companies easily. On this page, you will be able information about each one, such as:

  • Contact details (phone or e-mail address, website and more.)
  • The range of products they are able to provide
  • Quality and condition of goods
  • Customer reviews
  • The places where they are able to deliver the goods to
  • Methods for shipping the items

SaleHoo provides you with full unlimited access to rich product inventory broken down into categories. These include clothes, food footwear, shoes, jewelry phones, cameras and antiques, in addition to other things. No matter if you operate your business in the United States or abroad SaleHoo is ready to serve your needs.

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Wholesale Suppliers

In addition to dropshipping SaleHoo offers you the ability to choose from more than 88,000 wholesalers that are certified. You can browse through each of them quickly and using an interface that provides important details related to dropshipping. From companies that focus on making basic essentials to reputable, high-value brands like Adidas and Disney, SaleHoo has got everything with its broad and extensive selection. Nearly all of them sell their inventories at genuine rates and allow you to earn an income when you offer them for sale. Many retailers who utilize SaleHoo to sell wholesale items typically will offer branded or licensed goods in their online stores, and also on the most popular marketplaces for e-commerce like Etsy as well as eBay.

When it comes to searching for wholesalers through SaleHoo, one important thing is that you’ll need to be more specific than you would when using dropshipping. In contrast to ordering products without the requirement to stock inventory, you would need to choose which wholesale supplier can ship to your location. It is also possible to pick one nearest to your location. Additionally, SaleHoo’s search engine offers a variety of options, and you can sort by minimum orders which is faster and more efficient than many Google searches.

Market Research Labs

The search for the right area of interest may require longer and require more effort. SaleHoo helps you find it quicker because it is a market research team that is dedicated to collecting sales data, trends, and other information to provide you with insight into what to sell in the future. The platform monitors over 1.6 million products to find you a suitable match with the help of sales rate and competition analysis. Additionally, you get to look at monthly reports of seasonal trends, as well as how they fare in the online marketplace based on sales, supply and demand.

SaleHoo’s market research lab generates precise data however, it is subject to change depending on the place of operation and the currency. Members can also compare various product categories, sometimes with the aid of visual graphs, so they can be educated and educated on what to sell the next time.

The Training and Support Systems

Using SaleHoo is quite difficult if you are trying it for the first time. Fortunately that the directory platform has got your back covered as it provides excellent customer support and training tools to help you make the most out of it.

Customer Care Service

SaleHoo has been praised by many customers for its outstanding customer service. The company believes that focusing on the community is just as important as selling. If you have any concerns you’d like to discuss with the team, such as suggestions, tips, or any assistance, you are able to approach them by calling on their phone number, sending them an e-mail or, if you’re on the website more often, using the built-in live chat feature with an SaleHoo expert.

If you need quick help, you may visit their social media profiles and also via Facebook as well as Twitter. Note that customer service is generally available from Monday through Friday between 5:30 pm until 11:30 am on the next the next day (EST). The customer service of SaleHoo is accessible for a limited 24 hour time frame on holidays and weekends.

Free Forums and lessons

There’s more! Not only is SaleHoo outstanding in terms of customer support and customer support, but it also offers tons of easily-accessible free business guides. There are approximately 50 step-by step videos and guides that are categorized as “Free Lessons,” with a wide range of topics about how to run a company efficiently in the present, such as selling via Amazon and eBay and business registrations, handling imported goods, and more. Additionally, you get to gain access to the platform’s live forums section, where you may choose between different topics and talk directly with other sellers.

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Dashboard

SaleHoo’s dashboard is integrated with three of the most important aspects of selling: suppliers, products, and training. You get to keep track of the suppliers you have previously worked with and reach out to them at any time you want to do so once more. Communication is also easy and you can communicate with each other through live chat, and be notified whenever you receive new notifications from manufacturers.

The dashboard allows you to keep track of other features in SaleHoo’s platform with no hassle. You can track your progress in some of the training lessons you’ve recently started. You can also keep track of the interactions you have with other sellers via the live chat forum.

SaleHoo: The Pros

  • Exceptional customer service. Positive reviews from customers are overwhelming as well as there are numerous different lead times and options for many different stores.
  • Variety of brands available. From licensed, established brand names to ones that specialize in essential needs, SaleHoo has got it everything.
  • Trusted suppliers. Each and every one of them has been through a rigorous approval procedure.
  • Tools for training that are focused on sellers. A lot of guides are free and contain details that sellers can relate to because they’re made by people who used sell themselves.
  • No hidden fees in sight. Only pay the cost of the service, beginning at $67 for access to all of SaleHoo’s features and nothing more.
  • No-questions-asked money-back policy. For only 60 days from the first purchase, you get access to a myriad of things such as a refund in the event that you’re not satisfied.
  • Minimum orders are low to none. This is an ideal option for wholesale retailers who could have a tight budget or do not are able to store enough space to store their stock.
  • Crazy accurate market research features. Complete access to an accurate analysis of current industry, product, and competition levels is right in your hands.

SaleHoo: The Con

  • The interface is a bit confusing. Especially for beginners, all the information and features that SaleHoo can provide you with could seem overwhelming.
  • Less-stellar marketplace fees. If you’re planning to sell the products you’ve bought via SaleHoo on Amazon or eBay there’s a good chance that the margin of profit may not be the most impressive, and could hurt your business in the long run.
  • Difficulty in creating your brand. With SaleHoo it’s difficult to create a brand you can claim as your own since most of the products you will see will be from other established brands.
  • The range of products is smaller. If you look at SaleHoo’s 1.6-million merchandise offerings against Worldwide Brands’ 16 million, you might be underwhelmed when you think about it.

What’s the most suitable SaleHoo to You?

You Should Use SaleHoo if:

  • … you’re an absolute beginner and you are now looking to establish a dropshipping business.
  • … you are looking for a product database platform that includes all the tools and features that will simplify your life.
  • … you do not want to spend long hours of searching to find the best suppliers of products.
  • … you wish to earn extra money on the side.
  • … you’re trying to raise funds to start your e-commerce platform.

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Do NOT Use SaleHoo if:

  • … you are determined to start a full-time business and going all-out with selling more products.
  • … you’d like to have a wider selection of suppliers and product options to choose from.
  • … You’re still not enough convinced to test out its various options and features.

Final Thoughts on SaleHoo

SaleHoo is an excellent e-commerce option, particularly for those who are just starting out on the process of sourcing inventory for your products through droppingshipping, or even wholesale. What’s particularly nice with it is there’s a lesser amount of dangers. You’re allowed to link up with suppliers that allow lesser or no minimum orders and it takes less time and effort for the product you’re looking to offer your clients. Salehoo Customer Service

You also get exceptional training, customer support and other tools that aid in building a partnership with both the manufacturer as well as fellow SaleHoo members-sellers. The platform has made it clear that it is focusing on the retailer . You can concentrate on your business more and grow it to new heights. Building up your business may be difficult to manage however, if you’re willing to commit to the task, you must give SaleHoo a trial!

FAQ Salehoo Customer Service

Is it possible to cancel the subscription to my SaleHoo subscription?

Yes – you may e-mail or call the customer service at SaleHoo in the event that you want to cancel your account subscription. You can cancel in the initial 60-day period after the purchase you made as covered by the policy on refunds. You may also cancel even after the time period has ended, but take note that you cannot return your money.

Does SaleHoo integrate with Shopify?

SaleHoo makes it easy to integrate with Shopify for your business needs. You can do so by accessing the dashboard and selecting “Connect Store,” after which you’ll be able to select from a the many options of popular and high-profit products to be transferred into Shopify. Shopify storefront.

Are you able to earn money through dropshipping?

It is possible to earn a profit by dropping shipping if the seller. However, be aware that it is simply not only a method to make quick cash, since it has lots of challenges and disadvantages, aside of having low risk and low operating expenses. Salehoo Customer Service

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